Shipping policy
Shipping Policy
Last Updated: January 2026
At Kimeena, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
Shipping Timeline
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Orders are usually processed and dispatched within 3–7 business days after order confirmation.
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Delivery timelines may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.
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Business days exclude Sundays and public holidays.
Shipping Locations
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We currently ship across India.
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International shipping is not available at this time unless mentioned otherwise.
Order Processing
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Orders are processed only after successful payment confirmation.
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Once your order is shipped, tracking details will be shared via email or SMS (where available).
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Orders cannot be modified or cancelled after dispatch.
Delivery Delays
While we strive to meet estimated delivery timelines, Kimeena is not responsible for delays caused by:
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Courier partner issues
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Incorrect or incomplete shipping address provided by the customer
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Natural disasters, strikes, or other force majeure events
Damaged Products During Delivery
If you receive a damaged product:
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The issue must be reported within 48 hours of delivery
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An unboxing video and clear images of the product and packaging are mandatory
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Please contact us at:
📧 kimeenathelabel108@gmail.com
(Please refer to our Return & Refund Policy for detailed exchange or resolution terms.)
Incorrect Address or Failed Delivery
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Customers are responsible for providing a complete and accurate shipping address.
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Any re-shipping charges due to incorrect address or failed delivery attempts will be borne by the customer.
Contact Us
For any shipping-related queries, feel free to reach out to us:
📧 kimeenathelabel108@gmail.com
📞 +91 78784 44321
📍 Shop No. 02-01, Shreeji Estate, Near GulabBa Chowk, Punagam, Surat – 395010, Gujarat, India
Kimeena is a brand operated by KRUPA ENTERPRISE, a registered business in India.