Terms of service

Terms of Service

Last Updated: January 2026

Welcome to Kimeena. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. About Us

Kimeena is a women’s clothing brand operated by KRUPA ENTERPRISE, a registered business in India.

📧 Email: kimeenathelabel108@gmail.com
📞 Phone: +91 78784 44321
📍 Address: Shop No. 02-01, Shreeji Estate, Near GulabBa Chowk, Punagam, Surat – 395010, Gujarat, India

2. Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian

You agree to provide accurate and complete information while placing an order.

3. Products & Descriptions

  • We make every effort to display product details, colors, and images accurately.

  • Slight variations in color, fabric texture, prints, or embroidery may occur due to lighting, screen resolution, or handcrafted processes.

  • Such variations are not considered defects.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.

  • Prices are subject to change without prior notice.

  • Orders are processed only after successful payment confirmation.

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

5. Shipping & Delivery

Shipping timelines and conditions are governed by our Shipping Policy.
Delays caused by courier partners, natural events, or incorrect customer information are beyond our control.

6. Returns, Refunds & Exchanges

All return, refund, and exchange conditions are governed strictly by our Return & Refund Policy.

By placing an order, you acknowledge that:

  • Products are non-returnable and non-refundable

  • Exchanges are allowed only under specific conditions mentioned in the policy

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Attempt to hack, disrupt, or misuse the website

  • Violate intellectual property rights of Kimeena

Any such actions may result in termination of access.

8. Intellectual Property

All content on this website—including images, designs, logos, text, and graphics—is the property of Kimeena and KRUPA ENTERPRISE.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

Kimeena shall not be liable for:

  • Indirect or incidental damages

  • Delays or losses beyond our control

  • Misuse of products by customers

  • Allergic reactions or fabric sensitivities (customers are advised to review fabric details before purchase)

Use of our products is at your own discretion and risk.

10. Termination of Services

We reserve the right to:

  • Refuse service to anyone

  • Cancel orders

  • Suspend or terminate access
    at our sole discretion without prior notice if these Terms are violated.

11. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

12. Changes to Terms

Kimeena reserves the right to update or modify these Terms of Service at any time.
Changes will be effective immediately upon posting on the website.

13. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 kimeenathelabel108@gmail.com
📞 +91 78784 44321

Kimeena is a brand operated by KRUPA ENTERPRISE, a registered business in India.